Onsite Support
Concept
With our Onsite Support, highly experienced expert consultants support rescue operations on your project, process, and solution during implementation and post implementation continuous improvements. You benefit from a complete action plan, plus diagnostic feedback and reporting. All issues are tracked so that you have visibility into system status on an ongoing basis.
Applicability
The service is ideal for partners/companies that require system Build, Continuous monitoring, system testing, need optimization of system performance, are experiencing interruptions in processes not related to software or system issues, or lack access to on-site consultants. The service can also assist companies that are experiencing performance bottlenecks or upgrading solutions.
Process
The client approaches CSM consulting with specific requirements for resources. We identify and screen the resources and the details of the same are provided to the client for further screening. The client in turn evaluates these details and interviews the resources. The selected resources are engaged by the client. A fixed price or a time and material model can be adopted to engage the resources. The resources allocated to the client will work on the assignments of the client organization and will report to the assigned authority. A mutually conducive communication protocol is agreed upon for reporting to the client. CSM Consulting will play an active role in providing the needed infrastructure and support for successful completion of any given venture or need.
Benefits
Customers can benefit from quick resolution of problems, benchmarking of system performance, and cost-effective services that deploy only the resources necessary to meet your specific needs. Our Remote Consulting gives our customers cost-effective access to Consolidation experts, Budgeting experts and Performance management consultants experienced in Consulting, Building, problem troubleshooting. So customers can resolve problems quickly and avoid system downtime and interruptions to your business operations.
If you want to know more, please feel free to contact us at: reddy@csm-consultant.com.
We will reach our expert help desk over to your office to support you in your Consolidation, Budgets, Forecasts and Performance Management
CFO Backbone Services:
Our unique CFO Backbone model supports several CFOs to run their Annual budget, Legal Consolidation, Management Consolidation with quick results. Our Finance expert will act as the Virtual CFO in organizing the budget / Consolidation run within the organization and deliver the results on a pre determined time table.
CSM Remote Consulting delivers experts for the CFO office to support FAST CLOSING of your Annual Budgeting cycle, Legal and Management Consolidation process, Monthly forecasting process and Performance reporting process. We have a dedicated help desk with Finance and technical experts in SAP BPC, SSM, Business Objects, PCM, SEM and NW BI. They are focused on supporting CFO offices with remote and onsite access to Customer’s system landscape. It's an excellent way to resolve process, technical and functional problems efficiently and in a cost-effective manner